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855-683-8488
Asheville, North Carolina | Municipal Water Utility Company | Public Service Announcement
Residents of Asheville may find their tap water potentially contaminated with several concerning substances including tert-Butyl alcohol, Dichlorodifluoromethane, Bacteria & Viruses and N-Nitrosodi-N-butylamine, alongside increasing levels of water hardness. The City of Asheville provides this region with municipal water sourced primarily from Surface water reserves.
What's in your tap water?
For a Limited Time - Obtain the City of Asheville Official Water Score Report at No Cost.
US Public Records
City of Asheville Area Details
Area served:
Asheville, North Carolina
Population served:
124754
Water source:
Surface water
Phone:
828-251-1122
Address:
70 Court Plaza, Asheville, NC 28802
3date
Contaminants Detected In Asheville, North Carolina
Bromodichloromethane; Chloroform; Chromium (hexavalent); Dichloroacetic acid; Total trihalomethanes (TTHMs); Trichloroacetic acid; Bromodichloromethan… more
For a Limited Time - Obtain the City of Asheville Official Water Score Report at No Cost.
DISCOVER THE TRUTH & SAFEGUARD YOUR FAMILY!
US Public Records
City of Asheville
Annual Municipal Water Report
List of Municipal Water Contaminants Tested by City of Asheville
Tested But Not Detected:
1,1,1-Trichloroethane; 1,1,2-Trichloroethane; 1,1-Dichloroethane; 1,1-Dichloroethylene; 1,2,3-Trichloropropane; 1,2,4-Trichlorobenzene; 1,2-Dibromo-3-chloropropane (DBCP); 1,2-Dichloroethane; 1,2-Dichloropropane; 1,3-Butadiene; 1,4-Dioxane; 17-beta-Estradiol; 2,4,5-TP (Silvex); 2,4-D; Alachlor (Lasso); Antimony; Arsenic; Asbestos; Atrazine; Barium; Benzene; Benzo[a]pyrene; Beryllium; Bromate; Bromochloromethane; Bromomethane; Cadmium; Carbofuran; Carbon tetrachloride; Chlordane; Chlorodifluoromethane; Chloromethane; Chromium (total); cis-1,2-Dichloroethylene; Cobalt; Combined uranium; Cyanide; Dalapon; Di(2-ethylhexyl) adipate; Di(2-ethylhexyl) phthalate; Dichloromethane (methylene chloride); Dinoseb; Endrin; Equilin; Estriol; Estrone; Ethinyl estradiol; Ethylbenzene; Ethylene dibromide; Heptachlor; Heptachlor epoxide; Hexachlorobenzene (HCB); Hexachlorocyclopentadiene; Lindane; Manganese; Mercury (inorganic); Methoxychlor; Molybdenum; Monochlorobenzene (chlorobenzene); Nitrate; o-Dichlorobenzene; Oxamyl (Vydate); p-Dichlorobenzene; Pentachlorophenol; Perfluorobutane sulfonate (PFBS); Perfluoroheptanoic acid (PFHPA); Perfluorohexane sulfonate (PFHXS); Perfluorononanoic acid (PFNA); Perfluorooctane sulfonate (PFOS); Perfluorooctanoic acid (PFOA); Picloram; Polychlorinated biphenyls (PCBs); Radium; combined (-226 & -228); Radium-226; Radium-228; Selenium; Simazine; Styrene; Testosterone; Tetrachloroethylene (perchloroethylene); Thallium; Toluene; Toxaphene; trans-1,2-Dichloroethylene; Trichloroethylene; Vinyl chloride; Xylenes (total)
What's in your tap water?
Discover which contaminants exceed both Legal Standards and Health Guidelines.
DISCOVER THE TRUTH & SAFEGUARD YOUR FAMILY!
US Public Records
City of Asheville
About Us
.. ...
For additional information regarding your tap water quality, please visit the U.S. Environmental Protection Agency:
City of Asheville Municipal Water Company and EPACity of Asheville Municipal Water Report Info
The EPA establishes standards for municipal water providers nationwide. These regulations help ensure water safety through regular testing and reporting.
The City of Asheville adheres to these guidelines by monitoring for potential contaminants and providing transparent reporting to residents about water quality.
Regular water quality tests check for microorganisms, disinfectants, disinfection byproducts, and inorganic/organic chemical contaminants that could affect public health.
Municipal Water Utility Company FAQ
For additional information about your tap water safety, visit the U.S. CDC:
City of Asheville Municipal Water Company and CDCFrequently Asked Questions
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How do I receive a final bill when selling my property or when a tenant moves out?
For indoor meters, call Customer Service with the reading on the closing day or tenant departure. For outdoor meters, request a professional reading through our Customer Service department. -
How can I check my current account balance?
Contact our Customer Service Center with your account number or address. You can also access your balance and make payments through our online billing portal. -
What should I do about an unusually high water bill?
Check for common issues like leaking toilets, irrigation system leaks, or running water softeners. If no leaks are apparent, please contact Customer Service to discuss your bill with a representative. -
How can I obtain my annual water and sewer payment records for tax purposes?
Contact Customer Service for account information. Consult your tax advisor regarding potential deductions. -
Why does my water appear rusty or have a strong odor?
Occasional iron (rusty appearance) or sulfur (odor) elements may be present. We actively monitor, treat, and flush our systems to minimize these effects. Unplanned events like main breaks or hydrant use may temporarily increase these elements. Try running your tap until water clears. -
Why does my water smell like chlorine?
We use EPA-required chlorine disinfectants to eliminate harmful bacteria and viruses. Our operators continuously monitor chlorine levels to ensure they remain within safe parameters. -
How can I verify if a service person is from your company?
All employees carry identification badges showing both the company name and employee name. If uncertain, contact Customer Service with the employee's name and your location for verification. -
What should I do about low water pressure?
Check faucet aerators for mineral buildup on screens. Clean or replace these screens (available at hardware stores). If pressure issues persist or affect multiple fixtures, contact Customer Service. -
Where can I get information about underground utilities before digging?
Call 811, the national Call-Before-You-Dig hotline, or visit www.Call811.com.
City of Asheville delivers municipal water services to residents throughout Asheville and surrounding areas in North Carolina.
Free Water Safety Report for City of Asheville. (limited time offer)
DISCOVER THE TRUTH & SAFEGUARD YOUR FAMILY!
US Public Records
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