City of Phoenix

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1. What is a small meter quarterly price? It's a fee all city residents pay quarterly to maintain and fund water mains throughout the city and your individual water service.
2. When do I receive my overage invoice? The Town of Yarmouth doesn't have an overage charge. You'll receive four quarterly charges annually based on your meter size, and once yearly we read your meter and bill for consumption.
3. May homeowners or their plumbers remove water meters for seasonal purposes? Only water department staff may remove or install water meters as mandated by Massachusetts General Law Chapter 165 section 11.
4. What should I do if a pipe bursts inside my home? Shut off the valve on your side of the meter. If you lack a shutoff valve after the meter, close the valve before the meter to prevent water from entering your household plumbing.
5. What should I do if the pipe before the water meter breaks or leaks? Contact the Yarmouth Water Department office at 508-771-7921.
6. I'm a seasonal customer who doesn't use water in winter. Why do I still receive a quarterly charge? Whether you use water or not, it remains available for your use. Unless your property is officially declared vacant, quarterly charges apply (see: Yarmouth Code 225-26).
7. What should I do when selling my home? Whether selling through a real estate agent or privately, the water department requires five business days to read your meter, prepare a final bill, and process the transfer. Please provide the buyer's name and billing address as shown on the Purchase and Sales Agreement.
8. How do I read my water meter? Read from left to right, similar to a car odometer.
9. Is there a way to detect leaks? After ensuring no water is being used in your building, check the water meter for movement indicated by the red triangular-shaped low flow indicator. Any movement suggests a leak somewhere in your plumbing or fixtures.
10. What if the low flow indicator is moving? Check toilets first - they're common leak sources after dripping faucets. Remove the tank lid and sprinkle talcum powder on the water surface; any movement indicates a leak. Alternatively, add food coloring to the tank, wait 15-20 minutes, and check the bowl for discoloration, which suggests the flap needs cleaning or replacement. Also inspect all faucets inside and outside, including irrigation systems.
11. Is the water department part of Dig Safe? No. State laws require anyone digging to notify utility companies beforehand. Digging without knowing underground facility locations can be dangerous and costly. When requesting water main and service marking, provide your permit number as confirmation. Call toll-free: 888-DIG-SAFE (344-7233).
12. Is fluoride added to the water supply? No.