Crossville Water Department

Is my tap water safe to consume? Yes. During 2017, we conducted more than 10,000 tests for over 85 potential contaminants that might be present in flowing water. As shown in the chart on the opposite page, we did not detect any of these substances at levels exceeding the strict regulations set by Tennessee State and the U.S. Environmental Protection Agency.

Where does my water originate? Crossville relies on surface water from two sources: Holiday Hills Lake on Holiday Drive and Meadow Park Lake on City Lake Highway. In 2017, Holiday Hills WTP distributed 446,101,000 gallons of treated water while Meadow Park WTP provided 859,733,000 gallons. Crossville Water Department serves approximately 12,645 customers and produces an average of 3.577 million gallons daily. Additionally, we supply water to South Cumberland and Grandview Utility Districts.

The Tennessee Division of Water Supply considers Crossville's water sources to have low susceptibility to contamination based on factors outlined in its Source Water Assessment Program. For more information about Tennessee's EPA-approved program, contact the Tennessee Division of Water Supply at 1-888-891-8332 or visit www.tn.gov/environment/dws/dwassess.shtml.

Why are there contaminants in my water? All water, including bottled water, can reasonably be expected to contain at least small amounts of some contaminants. Their presence doesn't necessarily indicate a health risk. For more information about contaminants and potential health effects, contact the EPA's Safe Drinking Water Hotline at 1-800-426-4791 or visit www.epa.gov.

Este informe contiene información importante acerca de su agua potable. Haga que alguien lo traduzca para usted, o hable con alguien que lo entienda.

Water sources include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over land or underground, it dissolves naturally-occurring minerals and sometimes radioactive materials, and can pick up substances from animal presence or human activity. Potential contaminants include:

• Microbial contaminants such as viruses and bacteria from sewage treatment plants, septic systems, agricultural operations, and wildlife
• Inorganic contaminants like salts and metals that occur naturally or result from urban stormwater runoff, industrial/domestic wastewater discharges, oil/gas production, mining, or farming
• Pesticides and herbicides from agriculture, urban stormwater runoff, and residential uses
• Organic chemical contaminants, including synthetic and volatile organic compounds from industrial processes, petroleum production, gas stations, urban runoff, and septic systems
• Radioactive contaminants that occur naturally or result from oil/gas production and mining

To ensure tap water safety, EPA and TDEC establish regulations limiting contaminant levels in public water systems. FDA regulations set similar limits for bottled water. Crossville Water Department treats your water using sedimentation, coagulation, disinfection, and filtration to remove or significantly reduce harmful contaminants.

For more information about your water, please contact Jerry Kerley, Director of Water Resources, at 931-788-5515 or write to 963 City Lake Road, Crossville, TN 38572. You're welcome to attend public meetings held the second Tuesday of each month in the City Council Chambers at City Hall, 392 N. Main St, at 6:00 pm.

Lead in drinking water? If present, elevated lead levels can cause serious health problems, especially for pregnant women and young children. Lead primarily comes from materials associated with service lines and home plumbing. While Crossville Water Resources provides high-quality water, we cannot control plumbing component materials. After water sits for several hours, you can minimize lead exposure by flushing your tap for 30 seconds to 2 minutes before using water for drinking or cooking. If concerned, you may have your water tested. Information on lead in drinking water, testing methods, and exposure reduction steps is available at http://www.epa.gov/safewater/lead.

Should I take special precautions? Some individuals may be more vulnerable to water contaminants than the general population. Immunocompromised persons (cancer patients undergoing chemotherapy, organ transplant recipients, HIV/AIDS patients, elderly, and infants) should seek advice from healthcare providers. EPA/CDC guidelines on reducing infection risk from Cryptosporidium and other microbial contaminants are available from the Safe Drinking Water Hotline (1-800-426-4791).

Water system security: Following September 2001, we understand public concern about drinking water safety. Please report any suspicious activities near utility facilities, including treatment plants, pumping stations, tanks, fire hydrants, etc. to 931-484-5113.

The CDC provides guidance on safe water practices, potential health impacts of various contaminants, and recommendations for vulnerable populations. Their resources help residents understand how water quality connects to public health and what measures can be taken at home to ensure water safety.