Boulder City

The 2018 Municipal Water Quality Report is published in compliance with the Federal Safe Drinking Water Act (SDWA), which establishes water quality standards and requires providers to share information with their customers. Boulder City believes transparency about Southern Nevada's water is essential for our residents.

This report, released each July, includes comprehensive test results, source water analysis, treatment process overview, and vital information about our municipal water supply quality.

BOULDER CITY'S WATER SUPPLY
Boulder City purchases water from Southern Nevada Water Authority (SNWA). Residents receive treated surface water from the Colorado River System drawn from Intake No. 3 at Lake Mead.

Source Details:

• Source: Lake Mead
• Inflows: Colorado River (97%), Virgin River (1.45%), Muddy River (.05%), and Las Vegas Wash (1.5%)
• Potential contamination sources: Urban activities (fertilizers, pesticides), industrial operations, and wildlife

TREATMENT PROCESS
Water is treated at the Alfred Merritt Smith Water Treatment Facility. The process includes:

• Initial disinfection with ozone and chlorine to eliminate potentially harmful organisms
• Direct filtration to remove particles
• Final disinfection and corrosion control treatment before distribution

WATER ANALYSIS FINDINGS
All drinking water, including bottled varieties, may contain small amounts of certain contaminants. Their presence doesn't necessarily indicate a health risk. For more information about contaminants and potential health effects, contact the EPA's Safe Drinking Water Hotline at (800) 426-4791 or Nevada Division of Environmental Protection at (775) 687-9520.

Water sources (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs and wells. As water travels over land or underground, it dissolves natural minerals, sometimes radioactive material, and can pick up substances from animal presence or human activity.

Potential contaminants include:

• Microbial contaminants (viruses, bacteria) from sewage treatment plants, septic systems, and wildlife
• Inorganic contaminants (salts, metals) from natural sources, urban runoff, and wastewater discharges
• Pesticides and herbicides from various sources including urban runoff and residential use
• Organic chemical contaminants from industrial processes, gas stations, urban runoff, and septic systems
• Radioactive contaminants occurring naturally or resulting from industrial activities

To ensure tap water safety, the EPA establishes regulations limiting contaminant levels in public water systems. Similarly, FDA regulations set limits for contaminants in bottled water to provide equivalent public health protection. For bottled water quality information, contact the International Bottled Water Association at (800) WATER11.

Frequently Asked Questions

1. Can I place my utility account in my parents' name?
   Yes, at your parents' request, your utility service may be transferred to their name. They can apply online or complete a "Request for Utility Service" application (requiring notarization) and mail it to the utility office. A "letter of credit" from your parents' current utility provider must accompany the application.
2. What about deposits for new accounts?
   Initial deposits are determined based on services requested and the applicant's credit history. Those with established good payment records may qualify for deposit waivers. Current customers with good standing can act as cosigners instead of paying deposits. Cosigners must have at least 2 years of active service (homeowners) or 5 years (renters) with good payment history. After 12 months of good standing, you may qualify to have your deposit credited to your account.
3. Should I be home when services are connected?
   You should be present when natural gas service is connected. For safety and property protection, we recommend being home when electrical and water services are activated. Ensure all heat-generating appliances are turned off or unplugged before power activation. Similarly, verify all water connections are closed when water service is restored.
4. Does the utility collect garbage?
   The municipal water utility does not handle garbage collection. This service is provided by the City. However, for convenience, we offer consolidated billing for city refuse collection and stormwater charges alongside your water bill.
5. What should kidney dialysis patients and fish owners know?
   Important information regarding water treatment chemicals like chloramines may affect kidney dialysis patients and aquarium owners. Special water treatment may be required for these specialized uses.