City of Winter Park

The City of Winter Park proudly presents this year's Municipal Water Quality Report (previously known as the Consumer Confidence Report). This document aims to inform residents about the quality of water and services delivered daily. Our ongoing mission is to provide safe, dependable municipal water. We want you to understand our continuous efforts to enhance water treatment processes and protect our valuable water resources.

Winter Park owns and operates three interconnected state-of-the-art water treatment facilities and one repumping station serving approximately 23,500 connections across a 22-square-mile service area. These award-winning facilities process an average of 12 million gallons daily for residential and public use.

Our water is drawn from the lower Floridan aquifer through six wells reaching depths of up to 1,330 feet. The Floridan aquifer represents one of the country's largest freshwater reservoirs, providing high-quality water used by many central Florida utilities. The natural water undergoes ozone treatment to eliminate naturally-occurring hydrogen sulfide, then rests in large ground storage tanks where fluoride and chlorine are added. Fluoride promotes strong teeth and bones, while chlorine eliminates harmful organisms.

The Winter Park water system is maintained by state-certified water treatment operators and monitored continuously. Daily testing ensures compliance with federal and state water quality regulations. Last year, certified laboratories conducted approximately 3,000 analyses on samples collected throughout the water system.

To ensure tap water safety, the EPA establishes regulations limiting contaminant levels in public water systems. Similarly, FDA regulations set limits for bottled water contaminants to provide equivalent public health protection. Water sources nationwide (both tap and bottled) include rivers, lakes, streams, ponds, reservoirs, springs, and wells. As water travels over land or underground, it dissolves natural minerals and, in some cases, radioactive material, and may pick up substances from animal or human activity.

Winter Park obtains water exclusively from the Floridan aquifer, making our supply entirely groundwater-based. A Source Water Assessment completed after 2009 identified potential contamination sources in the vicinity of system wells. In 2016, the Florida Department of Environmental Protection conducted a Source Water Assessment on the city's system, identifying 17 potential contamination sources with susceptibility ranges from 0.03 to 111.11.

Assessment results are available on the FDEP Source Water Assessment and Protection Program website or through the city's website at cityofwinterpark.org. For a printed copy, please contact the Water & Wastewater Utilities Department at 407-599-3597.

Frequently Asked Questions

Please select the topic that best describes your question from the alphabetized list below. For quick navigation, use the right-side menu bar to select the first letter of your topic.

1. Awards and Medals
2. Ball caps and other memorabilia
3. Navy Band recordings
4. Baptismal Certificates
5. Birth Certificates
   • For U.S. Citizens born overseas
   • For those born in the U.S. - where to write
6. "Bravo Zulu" recognition
7. Burial at Sea services
8. Burial and Memorial Benefits for Veterans
9. Cold War Certificate of Recognition
10. College Credit for Navy Service
11. Cruise books and records
12. DD-214 - Report of Separation documentation
13. Deck Logs access
14. Information about Deserters
15. Email communications
    • "Any Sailor" email programs
    • Directory of email addresses
    • Email to ships at sea
    • Finding specific email addresses
    • Unsolicited postal mail policies
16. Embarking aboard Navy ships or visiting bases
17. Emergency notifications to Navy personnel
18. Enlisting in the U.S. Navy
    • Information for Non-U.S. Citizens
    • Information for U.S. Citizens
19. Freedom of Information Act Requests
20. Funeral honors request procedures

For additional topics including genealogy resources, Navy graphics, service records, Naval Academy information, NROTC programs, and more, please consult our comprehensive information index or contact our service office directly.