Dade County Water Authority Water Company

Dade County Water and Sewer Authority delivers surface freshwater to customers drawn from Lookout Creek, with supplemental groundwater from a well at the water treatment facility. Both water sources are shown on the regional map.

After collection from the creek or well, water travels to the treatment plant on Highway 136 where it undergoes a multi-stage purification process. First, alum is added to coagulate fine particles and impurities, causing them to settle in the basins. The clarified water then passes through filtration systems and receives chlorine disinfection to ensure safety for consumption.

The treatment process includes adding lime to adjust pH levels, preventing pipe corrosion throughout the distribution system. Fluoride is also incorporated to promote dental health before the finished water reaches consumers.

The Authority operates under the guidance of a Board of Directors appointed by the Dade County Commission. Monthly public meetings occur at 8 a.m. on the third Friday at the Dade County Administration Building (71 Case Avenue, Trenton, GA 30752). The office maintains regular business hours from 8 a.m. to 5 p.m. For customer service, call 706-657-4341, or for emergencies, 706-657-6097.

1. Where does Dade County Water Authority water come from?
   Dade County Water Authority supplies surface water to Trenton, Georgia.
2. Does Dade County Water Authority test its tap water?
   Yes. Like every public water system, Dade County Water Authority must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact Dade County Water Authority?
   Call 706-657-4341 or visit 250 Bond St, Trenton, GA 30752, or use the contact options on the utility’s website.
4. Does Dade County Water Authority water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is Dade County Water Authority water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.