Energy United Water Corp Water Company

We are pleased to present this year's Annual Municipal Water Quality Report, which provides a snapshot of last year's water quality. This report includes details about your water sources, contents, and how it compares to regulatory standards.

Our primary goal is to provide you with safe, reliable municipal water. We're committed to continuously improving our water treatment processes and protecting our water resources. We believe in keeping our customers informed about their water utility.

If you have questions about this report or your water service, please contact Rod Watts at 704-585-6518. We encourage our valued customers to attend our regularly scheduled board meetings held on the fourth Thursday of each month at our business office.

The water used by our system comes from surface water purchased from the City of Newton. Newton draws from two water sources: City Lake and Jacob Fork River.

The North Carolina Department of Environment and Natural Resources (DENR) conducts Source Water Assessment Program (SWAP) evaluations for all drinking water sources. These assessments determine each water supply's vulnerability to Potential Contaminant Sources (PCSs). Results include maps, background information, and susceptibility ratings (Higher, Moderate, or Lower).

City of Newton is currently monitoring for Cryptosporidium as required by the USEPA. Testing began October 2016 and continues through September 2018. Monthly samples are transported to Charlotte for analysis. No indication of this contaminant at detection levels has been found.

Cryptosporidium is a microbial pathogen found in surface waters nationwide. Though filtration removes it, standard filtration methods cannot guarantee 100% elimination. Ingestion may cause cryptosporidiosis, an abdominal infection causing nausea, diarrhea, and stomach cramps. While most healthy individuals recover within weeks, those with compromised immune systems, infants, children, and elderly people face higher risks of serious illness.

1. Where does Energy United Water Corp water come from?
   Energy United Water Corp supplies purchased surface water to Hiddenite, North Carolina.
2. Does Energy United Water Corp test its tap water?
   Yes. Like every public water system, Energy United Water Corp must test its water under the federal Safe Drinking Water Act and publish an annual water quality report (Consumer Confidence Report). Ask the utility for the latest report or look for it on its website.
3. How do I contact Energy United Water Corp?
   Call 704-585-6518 or visit 250 Mcclain Rd, Hiddenite, NC 28636, or use the contact options on the utility’s website.
4. Does Energy United Water Corp water contain lead?
   Water usually leaves the treatment plant without lead. Lead can enter tap water from older service lines, solder and brass fixtures inside homes, especially when water sits in the pipes. Run the tap before drinking if water has been sitting, and ask the utility about lead testing and service line records.
5. Is Energy United Water Corp water hard?
   Hardness depends on the source and changes over time. The annual water quality report lists hardness, or you can test it at home. If it is above about 7 grains per gallon, a water softener sized to your measured hardness will stop scale and spotting.